5/1/2023 0 Comments Mfc blinkkIn the Blink app, a Verify Email screen appears where you enter the verification PIN. We send you an email with a security "verification PIN" and information about the device that was used to start the process. This email account is our primary way of communicating with you, so we need to know it is working and that you have access to it. ![]() When you create a new Blink account, you are asked to enter an account email address and create a unique and strong Blink password. How is a new account Validated and Authenticated? If you entered the security code correctly within 40 minutes of starting a verification, and the Blink app is still preventing you from entering, please contact customer service so we can troubleshoot with you directly. After 1 minute, you can re-send the current number, and after 40 minutes you can get a new security code. The security code is valid for 40 minutes. Access to the Blink App is blocked until you enter the security number code we send you. ![]() Once any number-based verification begins, the Blink App shows a number entry screen until an entry is made. You must enter the number in the app screen before you are allowed to continue. To ensure that your account email address is correct, and that you have access to it, we send a PIN number through email. Your information is private, it will not be used for additional purposes, or shared with third parties. Blink provides an option to have the PIN number read to you by an automated voice call, so you are not limited to mobile phones.īlink ONLY uses this number to ensure the person making changes is you. You can use your landline telephone for account validation. What if I want to use a landline for my account? In some cases we use Text message to verify an important account change. We send a six digit number, which you enter into the Blink app, to gain access. We use SMS Text message to quickly determine that the account owner authorizes every login. Click to learn more about granting support access. When you contact support, the agent asks you to grant temporary permission from the Account Management screen of the Blink app. We even take this one step further by hiding all of your personal account details from Blink employees. In addition to enforcing strong passwords, we verify your email account, we validate each login with a security code sent by text message, we notify you of major account changes, and we include biometric security features of your device into our app. When you login, an option appears to "Trust this device", which stops the need to authenticate every time. ![]() Jump to section: How is a new account validated and authenticated? Can I turn off Multiple Factor Security? If you have questions or wish to change your account preferences, please contact support. Using email and SMS Text message, we make sure that account changes are authorized. With a password and even one additional step your security improves dramatically. With just a password, someone might be able to guess yours and have total control of your account and see through your devices. What is Multiple Factor Security and why is it important?īlink uses more than one method of verifying your information and preventing unauthorized access to your account.
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